Shipping policy

At CLICK MORA, we are committed to delivering your orders quickly and safely.

1. Order Processing Time

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

• Major Cities: 2–4 business days
• Other Areas: 3–6 business days

Delivery times may vary depending on your location and courier service.

3. Shipping Charges

• We offer Free Shipping on selected products and promotions
• Otherwise, standard delivery charges will be shown at checkout

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan. Please ensure:

• You provide correct name, address, and phone number
• You are available to receive the order

5. Order Tracking

Once your order is shipped, you may receive a confirmation call or message from our team or courier partner.

6. Delays

While we aim for timely delivery, delays may occur due to:

• Weather conditions
• Public holidays
• Courier issues

CLICK MORA is not responsible for delays caused by third-party courier services.

7. Incorrect Address / Failed Delivery

If incorrect information is provided:

• Your order may be delayed or canceled
• Additional charges may apply for re-delivery

8. Damaged or Missing Items

If you receive a damaged or incorrect item:

• Contact us within 24–72 hours
• Provide order details and product images

We will assist you with replacement or resolution.

9. Contact Us

For shipping-related queries:

• Email: yourstore@email.com
• Phone: Your Number